Breakout Sessions

Session 1 Introduction to SERFF Kelly McCumber - NAIC SERFF Team Senior Markets - Designations/Advertising Nebraska Department of Insurance The Consumer Friendly Approach to Communication Janet Fremprong - President, O J Fremprong & Associates FINRA's Variable Insurance Product Advertising Initiative Cliff Kirsch - Sutherland, Asbill & Brennan Session 2 SERFF - Tips and Tricks for the Experienced User Kelly McCumber - NAIC SERFF Team The Art of Diplomacy between Compliance and Marketing Randa Zalman - Advertising Manager, Woodmen of the World Life Insurance Company Foreign Language Advertising - Hispanic Jaime R. Carlo-Casellas, Ph.D., CC Scientific, Ltd. Hands On Review Vickie Olson-McQuerry, IAdCA Board Member - Principal Life Insurance Company John Oberg, IAdCA Board Member - ING Session 3 Fundamentals of Compliance David Kelly, IAdCA Vice President - AFLAC Message Center Demo Murray Vassar, IAdCA Secretary . New York Life Insurance Company John Oberg, IAdCA Board Member - ING Foreign Language Advertising - Hispanic Jaime R. Carlo-Casellas, Ph.D., CC Scientific, Ltd. Hands On Review Judy Orth, IAdCA Board Member . RBC Insurance Jason Montgomery, IAdCA Board Member . New York Life Insurance Company